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Neverland Limousine knows that you care how information about you is used and shared. We appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy.
What Personal Information About Customers Does NeverLand Limo Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at NL Limo. Here are the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our interface, and communicating with you.
  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses NL Limo.
  • E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from NL Limo if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.

Are Children Allowed to Use NL Limo?
If you are under 18, you may use NL Limo only with the involvement of a parent or guardian.

No-Show Policy
On all reservations you will be considered a no-show at 45 minutes past your scheduled pick-up time; if you have not met your Chauffeur or contact us by phone, you will be charged in full for the reservation. To avoid being charged as a no-show, do not leave your location without contacting NeverLand Limo by phone.

Cancellation Policy
Cancellations are accepted by email ( and phone (+86 138 5148 3528 ) only.
50% of the invoice value will be charged for cancellations made less than 48 hrs before scheduled pick up. Cancellations made in excess of 48 hours will not incur any charge.
No shows will be charged the full reservation fare.

Change Policy
NeverLand Limo requires that all changes be received by phone or email (changes cannot be made with drivers) at least 12 hours prior to pick-up. If, a change cannot be accommodated & results in a cancellation you will be charged in full for the order.

Vehicle Request Policy
NeverLand Limo and Affiliates reserve the right to upgrade a vehicle request to accommodate a client's reservation at no charge to the client if deemed necessary by NL Limo or its Affiliates.

Rates & Billing:
All Rates are subject to audit after order completion; to include actual tolls, parking fees, additional, stops & time allotted, etc. Extra hours are billed for the number of hours above that you ordered the vehicle in 1/2 hour increments. Minimum posted number of hours is only the minimum number of hours we will accept an order for not what you will be billed for.?

Payment Methods
NeverLand Limo accepts Visa, MasterCard, American Express and PayPal. Payment can be also made in cash.

Affiliate Service Policy
NL Limo Service utilizes, at its own discretion, Affiliates to provide Limousine and Ground Transportation services as requested by our clients.

Lost and Found
We are not responsible for items left in the vehicle. Please be sure to inspect your belongings, the back of the vehicle and the trunk, before dismissing your chauffeur. As a courtesy to our clients, we will make any effort to locate your "lost" items. We will send them to you at you own expense, or you are welcome to have it picked up from our offices.

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